Privacy Policy

At MY Frame Designs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when using our website or placing an order.

1. Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order details and customization requests
  • Any files, images, or messages you send related to your order

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you about your order
  • Confirm product details and customization requests
  • Provide customer support
  • Improve our website, products, and services

3. Payment Information

Currently, we only offer Cash on Delivery as a payment method.
We do not collect or store online card payment details through our website.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your information may only be shared when necessary to:

  • Deliver your order through shipping providers
  • Comply with legal obligations
  • Provide essential customer service related to your order

5. Custom Orders and Uploaded Files

If you send us photos, artwork, or design references for customized frames or stickers, these files will only be used to complete your order and communicate with you بشأن the requested design.

6. Data Protection

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

7. Cookies and Website Usage

Our website may use cookies or similar technologies to improve browsing experience and help us understand how visitors interact with the website.

8. Your Rights

You may contact us at any time to:

  • Request access to your personal information
  • Correct inaccurate details
  • Request deletion of your information where applicable

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our email or WhatsApp.