Shipping Policy

Shipping Policy

1. Delivery Time

Orders are delivered within 5–7 days.

2. Shipping Charges

Shipping charges are displayed at checkout and charged separately from product prices.

Free shipping is available on orders above 3,500 EGP.

3. Shipping Charges for Returns

For returns due to a change of mind:

* The customer is responsible for return shipping costs.
* Any original shipping fee paid is non-refundable.
* If we arrange return collection, the return shipping fee will be confirmed with you in advance and deducted from your refund.

For confirmed damaged, defective, or incorrect items, MY Frame Designs will cover the related return or replacement shipping costs.

4. Contact Us

For shipping or delivery assistance, please contact us by email or WhatsApp with your order number.